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Our Services

VoIP Services

Connect and collaborate seamlessly with managed VoIP services from FullScope IT.


Our VoIP Managed Services

We offer managed VoIP services that bridge distances and bring your team together, no matter where they are. Our enterprise-class features are crafted intentionally to improve connectivity, reduce costs, and support a remote workforce for the most productivity.

Get connections and coverage you can count on with FullScope IT's turnkey private-level cloud UC solution. We're not just any cloud UC provider. With a national footprint in the US and Canada, our VoIP managed services include local and long-distance calling in 13,000+ calling areas with diverse connections to the largest originating and terminating carriers.

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Provide the best possible customer experiences at every touch point with Integrated Automatic Call Distribution from FullScope IT. A cloud-based service providing routing and queuing with basic supervisory and agent features, Integrated ACD is ideal for companies that don't rely on advanced contact center solutions, but need incoming calls handled quickly and efficiently. 

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Harness the power of cloud-based call routing with FullScope IT's automated attendant as-a-service solution for digital receptionists. We help you streamline interactions with customers so they get what they need quickly and efficiently. With easy setup and immediate results, our auto-attendant simulates a live operator by directing incoming callers to the right department, employee, or voice mailbox. It also allows you to handle inbound calls with a host of features easily managed through your phone or web-based portal. 

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If your company makes and takes calls from customers, suppliers or partners, or if you have a call center, then call recording is a must. Most importantly, it can help you comply with regulatory requirements. But it's also useful for training, ensuring quality, and, if needed, resolving disputes. Our call recording solution is cloud-based and delivered "as-a-service," so you get an enterprise-grade platform that's highly reliable, scalable, secure, and available immediately on a subscription basis. 

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Create virtual teams, virtual meetings, and virtual events with FullScope IT's MaX Meeting Webinar platform. Offering incredible scale for online events without sacrificing quality or affordability, we deliver a simple and intuitive platform for you, your presenters, and attendees to operate while including multimedia and interactivity features that provide a personalized and engaging experience. 

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Harness the power of flexible connections with SIP Trunking from FullScope IT. By replacing the physical connections to your communications systems with less expensive and more flexible SIP connections, SIP Trunking eliminates the need for traditional analog, T1 or PRI lines and moves your business into the advanced world of IP communications. 

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Discover a better way to send and receive fax documents with hosted fax from FullScope IT. Our hosted faxing solution can help you meet the demands of an increasingly mobile, all-digital world, delivering the functionality you expect from traditional fax machines plus the flexibility, cost advantages, and advanced capabilities of a modern cloud service.

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VoIP Challenges We Address

FullScope IT recognizes the communication challenges faced by modern businesses and provides managed IT services and support that address them head-on, ensuring that your organization always runs smoothly.


Integration Complexity:

We simplify the integration of VoIP systems with existing infrastructure.


In-House IT:

We help you avoid the high costs and complexities of maintaining an in-house IT department. 


Mobility Limitations:

We enhance the capability of your team to communicate effectively, even when mobile.


System Reliability:

We ensure a reliable communication system that maintains quality and uptime.

Managed VoIP Services FAQs:

Yes. Our VoIP services offer flexibility with apps that allow your mobile device to function as an extension of your office phone, enabling you to take and make calls from anywhere.

Transitioning to FullScope IT is streamlined and hassle-free. Our team ensures a smooth changeover, handling any minor issues swiftly, with full transparency and support throughout the process.

Yes, our VoIP services are designed with the remote workforce in mind, providing the tools and flexibility needed for effective remote work, including mobile apps and wireless handset models.

With our iCare™ Cloud Communications, you can easily use your office phone at home, ensuring continuity and convenience as you work remotely.

We can often accommodate existing compatible phones with our VoIP services, and we also offer competitive rental options for the latest phone models if you’re considering an upgrade.

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Your Trusted IT Partner

We’re more than an IT provider; we’re your trusted partner in technology. With our live-answer Support Desk, responsive service, and vertical expertise, we empower your employees and streamline your IT operations. We offer a fixed IT budget with no labor rates, ensuring transparency and predictability. 

Let us handle your technology so you can focus on your business. Experience the peace of mind that comes with knowing your IT is in capable hands. 

Schedule your free IT consultation today


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