FullScope IT, an IT support and consulting leader for over 20 years, is seeking a highly skilled and experienced Senior Project Engineer to join our Service and Support team.
This role is ideal for someone who combines strong technical expertise with extensive practical experience, ideally backed by at least five years of intensive, hands-on work in network engineering. The ideal candidate should possess a deep understanding and proficiency in various technologies. This includes, but is not limited to, Microsoft Server, Exchange, SQL, IIS, and Cisco Internetworking. Additionally, experience with VPNs, firewalls, backups, and Linux and UNIX systems. The more adept the engineer is in these areas, the greater their contribution and impact will be in our dynamic environment.
Beyond technical skills, we place a high premium on communication and management capabilities. The Senior Project Engineer should be an effective communicator, capable of guiding clients through challenging situations with clarity and confidence. This role involves regular interactions with clients, where conducting detailed pre-project briefings and maintaining ongoing, clear communication is crucial. Promptness in communication is key, especially when it comes to updating clients on project timelines and expected time of arrival (ETAs) for services.
The pace and demands of this position are often more intense than typical in-house roles. It requires the ability to execute projects successfully and the skill to manage and solve complex problems in IT environments enriched with a diverse array of technologies. A promising candidate will be able to demonstrate a high degree of success in integrating these systems and troubleshooting any issues that arise.
Job Type: Full-time
Department: Service and Support
Reports To: Service Manager
We’d love to hear from you if you’re an ideal candidate with a positive attitude, excellent communication skills, and a passion for service excellence.
To apply, submit your resume and cover letter to [insert application email or link]. Please reference “Service Manager Position” in your application.
At FullScope IT, we are committed to creating a diverse and inclusive environment where all employees are valued and respected. We strongly believe that various backgrounds, perspectives, and skills strengthen our team and enhance our ability to serve our diverse client base.
We are proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics. Our decision-making process for hiring, promotions, and all other aspects of employment is based solely on qualifications, competence, performance, and business needs.
We are dedicated to ensuring that our workplace reflects the communities we serve and that everyone feels empowered to bring their full, authentic selves to work. We believe that embracing diversity enhances our work culture and drives innovation and success.
Join us at FullScope IT, where your unique talents and perspectives are valued and you can contribute to our shared mission of providing top-tier IT services. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.
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